
LINH MCDERMOTT
Product Design
Below are some case studies that showcase the application of the design thinking process in various projects for different organizations. These case studies illustrate how we tackled complex challenges and delivered innovative, user-centered solutions.
CASE STUDY DESIGN PROCESS
UBank
To design a new Home Loan Tracker, that enables customers to be able to keep to to date with the progress of their home loan

CASE STUDY DESIGN PROCESS
Services Victoria Wallet - Digital licence
Services victoria are rolling out the a new digital licence to the citizens of Vistoria mid 2023. To enhance the capabilities of the ServicesVIC wallet by allow customers to configure their favourites in wallet. To conduct research into
CASE STUDY DESIGN PROCESS
Coles flypay - design process
eEftpos are introducing a new payment method for retailers: payment by QR code. Flypay is a project to enable customers to redeem Flybuys Points as well as gift cards