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QBE - insurance process for small business

Create a streamlined and user-friendly prototype to simplify the process for QBE’s small business insurance customers to purchase insurance.

Scope of the project 

QBE provides flexible insurance cover designed specifically for small businesses. This includes mandatory business liability cover and a variety of optional insurance covers tailored to different business needs. The insurance options encompass:Public Liability, Product Liability, Professional Indemnity, Commercial Vehicles, Personal Injury, Property Damage and Commercial Property

Key Features:

  1. User-Friendly Interface:

    • Simplified navigation for selecting and understanding different insurance cover options.

    • Clear, concise information about each type of cover to help customers make informed decisions.

A prototype for the QBE, navigate using the links on the prototyoe or select  the next > arrow on the image 
 

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  1. Customizable Coverage:

    • Options to select and customize cover based on individual business needs.

    • Ability to add or remove optional covers easily.

  2. Quote Generation:

    • Instant generation of insurance quotes based on selected cover options.

    • Clear breakdown of costs and coverage details.

  3. Payment Options:

    • Payment screen detailing payment methods (direct debit or credit card).

    • Information on installment schedules, including dates and amounts to be debited.

End-to-End Flow:

  1. Introduction and Overview:

    • Welcome screen with a brief overview of the insurance options available for small businesses.

  2. Coverage Selection:

    • Step-by-step guide to choosing mandatory and optional covers.

    • Interactive elements to help visualize the impact of selected covers on the overall policy.

  3. Quote Generation:

    • Real-time quote updates as users adjust their cover options.

    • Detailed quote summary with transparent cost breakdown.

  4. Customer Information:

    • Easy-to-fill forms for inputting business and personal details.

    • Validation checks to ensure accuracy and completeness of information.

  5. Payment and Confirmation:

    • Secure payment screen with options for direct debit or credit card.

    • Clear display of installment plans, including dates and amounts.

    • Confirmation screen with policy details and next steps.

By focusing on these key areas, the prototype will offer a seamless and efficient experience for QBE’s small business customers, making it easier for them to understand their options, customize their coverage, and complete their purchase with confidence.

General Property 0.1
Cover selection__1.2
Email_quote_Modal
Email confirmation
Cover selection__1__Mobile
Cover details_CPI_1.2__Mobile
Cover details__theft_1
Cover details_1__Mobile
BDetails__2.3
Cover details__money_1
BDetails__2.1_Select Occupation
BDetails__1
Cover details_1__Mobile
Cover selection__1__Mobile
Cover details_CPI_1.2__Mobile
QnB - Global UI - Help - 2
QnB - Quit_quote_modal
QnB - Global UI - Help - 1
BDetails__2.3
BDetails__2.1_Select Occupation
BDetails__1
View_quote_Helper
Email confirmation
Review & pay_1.1_Expand
Cover details__money_1
Email confirmation
Cover details_CPI_1.2__Mobile
BDetails__2.3
QnB - Quit_quote_modal
QnB - Global UI - Help - 2
Review & pay_1.1_Expand
Cover selection__1__Mobile
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